Terms & Conditions
Introduction
Welcome to Social Connect. By using our platform, you agree to follow these terms. If you don’t agree, please don’t use the service.
Who Can Use the Platform
- You must be at least 18 years old.
- You agree to provide accurate information when creating an account.
- You agree to use the platform lawfully and ethically.
Account Use & Responsibilities
- Keep your login credentials confidential.
- You're responsible for all activity under your account.
- You may not impersonate others or misrepresent your services.
Seller Responsibilities
- Sellers are responsible for delivering the services they advertise.
- Misleading service listings can result in warnings or removal.
- Pricing must be clear and fair.
Member Responsibilities
- Members must pay in full before a service begins.
- You agree to rate services honestly and fairly.
- Disputes should be handled respectfully via our dispute tool.
Cancellations & Refunds
- Members can cancel up to 12 hours before a service (if not otherwise noted in seller policy).
- Refunds are processed via Stripe and can take 5–10 business days.
- Repeated cancellations may affect your account.
Payments
- All payments are processed securely via Stripe.
- The platform deducts fees from seller payouts.
- We don’t support offline or cash payments.
Suspension or Termination
We may suspend or remove accounts that:
- Violate our Code of Conduct
- Engage in fraud or abuse
- Post prohibited content
Limitation of Liability
Social Connect acts as a facilitator, not a party to any transaction. We are not liable for disputes or damages between users.